Installation Guide 2026

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Joint Base Pearl Harbor – Hickam

Pearl Harbor Naval Station and Hickam Air Force Base have grown up together around what the native Hawaiians called Wai’momi on Oahu’s south shore. Joint Base Pearl Harbor-Hickam (JBPHH) combines two historic bases into a single joint installation to support both Air Force and Navy missions, along with our tenant commands, service members and their families. 

Contact Information
Website

Address:

Joint Base Pearl Harbor Hickam Naval Base Pearl Harbor 850 Ticonderoga Street Building 150 JBPHH, HI 96860-5102

Main:

808-473-1222

Other:

808-449-7110
Find on Google Maps

Programs & Services

  • Household Goods/Transportation Office (inbound)
    Address
    4825 Bougainville Drive Building 2652, Navy Aloha Center Code 8011, First Floor, Room 106 Honolulu, HI 96818-3174
    Map
    Website
    Phone

    Main:

    808-473-7700
    Hours

    Mon, Tue, Thu, and Fri 8:00 a.m. – 4:00 p.m.
    Wed: 9:00 a.m. – 4:00 p.m.

    Switchboard Options:
    #1 New Shipment Applications/Entitlement Questions
    #2 Booked Shipments (Inbound/Outbound)
    #3 Storage
    #4 Quality Assurance (for issues with movers either packing or delivery

    808-473-7700 Emergency Option #1

  • Household Goods/Transportation Office (outbound)
    Address
    4825 Bougainville Drive Building 2652, Navy Aloha Center Code 8011, First Floor, Room 106 Honolulu, HI 96818-3174
    Map
    Website
    Phone

    Main:

    808-473-7700
    Hours

    Mon, Tue, Thu, and Fri 8:00 a.m. – 4:00 p.m.
    Wed: 9:00 a.m. – 4:00 p.m.

    Switchboard Options:
    #1 New Shipment Applications/Entitlement Questions
    #2 Booked Shipments (Inbound/Outbound)
    #3 Storage
    #4 Quality Assurance (for issues with movers either packing or delivery

    808-473-7700 Emergency Option #1

  • Household Goods/Transportation Office (outbound)
    Address
    4825 Bougainville Drive Building 2652, Navy Aloha Center Code 802, Second Floor, Room 211 Honolulu, HI 96818-3174
    Map
    Website
    Phone

    Main:

    808-473-7700
    Hours

    Personal Property Department (PPD)

    Mon, Tue, Thu, and Fri 8:00 a.m. – 4:00 p.m.
    Wed: 9:00 a.m. – 4:00 p.m.

    Switchboard Options:
    #1 New Shipment Applications/Entitlement Questions
    #2 Booked Shipments (Inbound/Outbound)
    #3 Storage
    #4 Quality Assurance (for issues with movers either packing or delivery)

    808-473-7700 Emergency Option #1

  • Household Goods/Transportation Office (outbound)
    Address
    4827 Bougainville Drive Building 2652, Navy Aloha Center Code 802, Second Floor, Room 211 Honolulu, HI 96818-3174
    Map
    Website
    Phone

    Main:

    808-473-7700
    Hours

    Personal Property Department (PPD)

    Mon, Tue, Thu, and Fri 8:00 a.m. – 4:00 p.m.
    Wed: 9:00 a.m. – 4:00 p.m.

    Switchboard Options:
    #1 New Shipment Applications/Entitlement Questions
    #2 Booked Shipments (Inbound/Outbound)
    #3 Storage
    #4 Quality Assurance (for issues with movers either packing or delivery)

    808-473-7700 Emergency Option #1

  • Housing Office/Government Housing
    Address
    Navy Navy Aloha Center 4825 Bougainville Drive Bldg 2652, Navy Aloha Center Honolulu, HI 96818-3174
    Map
    Website
    Phone

    Main:

    808-474-1820

    Info:

    808-474-1821
    Hours

    Mon – Fri: 7:30 a.m. – 4:00 p.m.
    Sat, Sun, and Holidays – CLOSED

  • Housing Office/Government Housing
    Address
    Navy Aloha Center 4825 Bougainville Drive Building 2652 Honolulu, HI 96818-3174
    Map
    Website
    Phone

    Main:

    808-474-1820

    Info:

    808-474-1821
    Hours

    Mon – Fri: 7:30 a.m. – 4:00 p.m.
    Sat, Sun and Holidays – Closed

  • Housing Office/Government Housing
    Address
    Military Housing Office 200 Kokomalei Street Building 6500 Honolulu, HI 96818-0000
    Map
    Website
    Phone

    Main:

    808-448-0856

    Info:

    808-448-6887
    Hours

    Mon – Fri 7:30 a.m. – 4:00 p.m.
    Sat, Sun and Holidays – Closed

    Drayage Requests should be made once members have in-processed with MHO
    MHO provides TLA and Housing Referrals at 808-312-0199 and 808-590-1402 or jbphh.mho@havy.mil 808-448-0856 and 808-448-6887

    If 808-448-6887 States Voice Mail is Not Setup; it Means the Line is Busy

    www.hickamcommunities.com = Privatized Housing

  • Housing Office/Government Housing
    Address
    Air Force and Navy Furnishings Management Office 510 Kuntz Avenue Warehouse 1722 Honolulu, HI 96818-4416
    Map
    Website
    Phone

    Main:

    808-448-0300
    Hours

    Mon – Fri 7:00 a.m. – 4:00 p.m.
    Last Walk In is 3:30 p.m.
    11:30 a.m. -12:30 p.m. CLOSED
    Sat, Sun, and Holidays – CLOSED

  • Housing Referral Office/Housing Privatization
    Address
    200 Kokomalei Street Building 6500 Honolulu, HI 96818-5961
    Map
    Website
    Phone

    Main:

    808-423-7788
    Hours

    Mon – Fri 8:00 a.m. – 5:00 p.m.
    Sat, Sun and Holidays – Closed

    Leasing Department Co-Located with MHO

  • Housing Referral Office/Housing Privatization
    Address
    Building 950 215 Duck Road Schofield Barracks, HI 96857
    Map
    Website
    Phone

    Main:

    808-655-3073/3077/3079/3080
    Hours

    Mon, Tue, Wed, and Fri – 8: 00 a.m. – 4:00 p.m
    Thu – 9:30 a.m. – 4:00 p.m.
    Sat and Sun – Closed

  • ID/CAC Card Processing
    Address
    900 Hangar Avenue Hangar 2, First Floor JBPHH, HI 96853-5492
    Map
    Website
    Phone

    Main:

    808-449-8624

    Info:

    808-449-0846
    Hours

    Mon – Fri 8:30 a.m. – 3:30 p.m.
    Sat, Sun and Holidays – Closed
    Closed on the Third Thursday of the Month (Innovation Day)

    ID APPOINTMENT: https://idco.dmdc.osd.mil/idco

    Phone: 808-449-8624 Opt 1

    For Questions: Phone 808-449-0846

  • ID/CAC Card Processing
    Address
    4827 Bougainville Drive Honolulu, HI 96818-3174
    Map
    Website
    Phone

    Main:

    808-471-2405
    Hours

    Mon – Fri 7:00 a.m. – 3:00 p.m.
    Sat, Sun and Holidays – Closed

    ID APPOINTMENT: https://idco.dmdc.osd.mil/idco