Installation Guide 2023

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Natick Soldier Systems Center (NSSC)

The U.S. Army Natick Soldier Systems Center (NSSC) is a Department of Defense (DoD) installation with the mission to protect and sustain America’s military forces. It is responsible for the technology, research, development, engineering, fielding, and sustainment of our military’s food, clothing, shelters, airdrop systems, and Soldier support items.

Contact Information
Website

Address:

US Army Garrison-Natick 10 General Greene Avenue Natick, MA 01760

Main:

508-206-4023

Other:

508-206-4025
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Programs & Services

  • Family Advocacy Program
    Address
    Army Community Service 10 General Greene Avenue Building 1, A-122 Natick, MA 01760
    Map
    Website
    Phone

    Main:

    508-206-4026 | ACS FAP

    Info:

    508-206-4005 | Natick Police/Reporting
    Hours

    Hours of Operation: M-F 9:00 a.m. – 3:30 p.m.

    ACS Family Advocacy (duty hours) – 508-206-4026
    Natick Dept of Army Police – 508-206-4005/4007
    Mass. Child Abuse Hotline – 800-792-5200

    Family Advocacy After Hour Resources:
    After Hours (HAFB) – 781-879-8870
    Domestic Violence Hotline – 855-827-0400

  • Financial Institutions
    Address
    10 General Greene Avenue Building 1, Basement Natick, MA 01701
    Map
    Website
    Phone

    Main:

    781-698-2134
    Hours
    Hours of operation: M-F 8:30 a.m. – 4:00 p.m.
  • Household Goods/Transportation Office (inbound)
    Address
    Household Goods Shipments INBOUND (JPPSO) 100 Apollo Drive Bldg 1217 Chelmsford, MA 01824
    Map
    Website
    Phone

    Main:

    800-235-7776

    Info:

    781-377-7627
    Hours

    Mon – Fri 7:30 a.m. – 4:15 p.m.
    No walk-ins – please call

  • Household Goods/Transportation Office (outbound)
    Address
    Household Goods Office OUTBOUND (JPPSO) 10 Kirtland St. Bldg 1240 Hanscom AFB, MA 01731
    Map
    Website
    Phone

    Main:

    781-225-6398

    Info:

    781-225-6399
    Hours
    M-F: 6:30 a.m. – 3:00 p.m.
  • Housing Referral Office/Housing Privatization
    Address
    10 General Greene Avenue Building 45, L-102 Natick, MA 01760
    Map
    Website
    Phone

    Main:

    508-206-4140
    Hours
    Hours of operation: M-F: by appointment.
  • ID/CAC Card Processing
    Address
    10 General Greene Avenue Building 1, A-125 Natick, MA 01760
    Map
    Website
    Phone

    Main:

    508-206-4030
    Hours

    Hours of operation: M-F 7:00 a.m. – 3:30 p.m.
    Closed for lunch 12:30 p.m. – 1:00 p.m.

  • Information and Referral Services
    Address
    10 General Greene Avenue Building 1, A-124 Natick, MA 01760
    Map
    Website
    Phone

    Main:

    508-206-4026
    Hours
    Army Community Service (ACS) I&R Hours of Operation: M-F 9:00 a.m. – 3:30 p.m. ACS provides information and referral for a wide range of military, government, and local services and resources. ACS also maintains an I&R library with a selection of books, handbooks and information to support Soldiers and military Families. Topics include relocation issues, military life, financial readiness, employment, transition, deployment/separation, parenting, child behavior issues, wellness and mindfulness and much more.
  • Information and Referral Services
    Address
    10 General Greene Avenue Natick, MA 01760
    Map
    Website
    Phone

    Main:

    508-206-4078
    Hours
    24/7
  • Information and Referral Services
    Address
    Coast Guard Command Center 427 Commercial Street, #8-2 Boston, MA 02109
    Map
    Website
    Phone

    Main:

    617-720-4949
    Hours

    T-F: 10:00 a.m. – 4:00 p.m.
    Sat: 10:00 a.m. – 2:00 p.m.

  • Legal Services/JAG
    Address
    Natick Soldier Systems Center Inspector General 10 General Greene Avenue Natick, MA 01760
    Map
    Website
    Phone

    Main:

    508-206-3020
    Hours
  • Legal Services/JAG
    Address
    Natick Soldier Systems Center Building 1, Room A-123 Natick, MA 01760
    Map
    Website
    Phone

    Main:

    508-206-3020
    Hours
  • Legal Services/JAG
    Address
    10 General Greene Avenue Building 1, Second floor Natick, MA 01760
    Map
    Website
    Phone

    Main:

    508-206-4052
    Hours
    There is no SJA Legal Assistance Office at NSSC. Certain services may be provided by appointment with the Garrison Legal Advisor.