Installation Guide 2023

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USAG Italy

The US Army Garrison Italy headquarters is located on Caserma Carlo Ederle, an Italian Army base in Vicenza, Italy. The garrison manages the day-to-day operations for the installations in the Vicenza, and Camp Darby military communities in coordination with our Italian partners, supporting the service members, family members and American and Italian civilian employees who live and work here.

Contact Information
Website

Address:

Viale Della Pace 193 Caserma Ederle, Bldg. 108 Davis Soldier and Family Readiness Center Army Community Service Vicenza Italy 36100

Main:

+011-39-044-471-5800
Find on Google Maps

Programs & Services

  • Educational and Developmental Intervention Services (EDIS)
    Address
    USAHC-Vicenza, Attn: MCEUL VZ EDIS Unit 31403, Box 13 APO United States 09630
    Map
    Website
    Phone

    Main:

    011 39 0444 71 7471

    Info:

    011 39 0444 71 7593 (from US)
    Hours

    Mon – Fri 7:30 a.m. – 4:30 p.m.
    Sat and Sun – closed
    Holidays – closed

  • EFMP – Enrollment
    Address
    Caserma Ederle, Bldg # 2310 Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-61-9000

    Info:

    DSN Phone: +011-39-0444-61-9024
    Hours
    Tues -Thurs 8:00 a.m. – 11:30 p.m. 1:00 p.m. – 4:30 p.m
  • EFMP – Family Support
    Address
    Army Community Service Caserma Ederle, Bldg. 108 Davis Soldier and Family Readiness Center Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-5845
    Hours

    Mon-Wed, Fri 8:00 a.m. – 5:00 p.m.
    Thur 1:00 p.m. – 5:00 p.m.
    Sat and Sun – closed
    Holidays – closed

  • Emergency Relief Services
    Address
    Viale Della Pace 193 Caserma Ederle, Bldg 108 Davis Soldier and Family Readiness Center Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-5842
    Hours

    Mon – Fri 8:00 a.m. – 5:00 p.m.
    Thurs: 1:00 p.m. – 5:00 p.m
    Sat and Sun – closed
    Holidays – closed
    Outside duty hour emergencies contact American Red Cross (ARC)

  • Exchange(s)
    Address
    Viale Della Pace 193 Caserma Ederle, Building 302 Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-4324
    Hours

    Mon – Sat 9:00 a.m. – 8:00 p.m.
    Sun 10:00 a.m. – 6:00 p.m.
    Holidays – 10:00 a.m. – 8:00 p.m.
    Christmas Eve 8:00 a.m. – 6:00 p.m.
    Christmas Day – closed

  • Family Advocacy Program
    Address
    Viale Della Pace 193 Caserma Ederle, Bldg. 108 Davis Soldier and Family Readiness Center Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-5824
    Hours

    Mon – Fri 8:00 a.m. – 5:00 p.m.
    Thurs – 1:00 p.m. – 5:00 p.m.
    Sat and Sun – closed
    Holidays – closed
    Outside duty hour emergencies –
    Call the FAP Domestic Violence hotline at 335-805-7867
    (JUST) for confidential services or
    contact MP Desk at 011-39-0444-71-7233 (SAFE)

  • Family Child Care/Child Development Homes
    Address
    Via Della Pace Villaggio Della Pace, Building 108 Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-5820
    Hours

    Mon – Fri 8:00 a.m. – 4:30 p.m.
    Sat and Sun – closed
    Holidays – closed

  • Finance Office
    Address
    Unit 31401, Box 50 Caserma Ederle, Building 28 and 393 Customer Service is located in bldg. 393 Disbursing and the Director’s office are located in bldg. 28 Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-6359

    Info:

    +011-39-0444-71-6356
    Hours
    Due to COVID-19 procedures please contact Customer Service to discuss hrs. of operation and location. Contact numbers are subject to change by 01 July 2021.
  • Financial Institutions
    Address
    Viale Della Pace 193 Building 218 Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-4865
    Hours

    Mon – Fri 9:00 a.m. – 4:00 p.m.
    American Holidays – closed
    ATM located on site

  • Financial Institutions
    Address
    Viale Della Pace 193 Caserma Ederle, Building 243 Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-4886
    Hours

    Mon – Fri 9:00 a.m. – 5:00 p.m.
    Sat and Sun – closed
    Holidays – closed

  • Gymnasiums/Fitness Centers
    Address
    Viale Della Pace 193 Caserma Ederle, Building 112 Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-71-4467
    Hours

    Mon – Fri 5:30 a.m. – 9:00 p.m.
    Sat and Sun 9:00 a.m. – 5:00 p.m.
    Training Holidays 7:00 a.m. – 7:00 p.m.
    U.S. Holidays Not Staffed
    Pool:
    Monday – Fri 6:00 a.m. – 7:00 p.m.PT Hours 6:00-8:30a.m. – 10:30 a.m.-7:00 p.m.
    closed everyday from 8:30 a.m. – 10:30 a.m.
    Sat & Sunday Closed.
    Training Holidays 10:30 at 6:30 p.m.
    US Holidays Not Staffed.

  • Hospitals/Medical Treatment Facility(s)
    Address
    Viale Della Pace 193 Caserma Ederle, Building 2310 Vicenza Italy 36100
    Map
    Website
    Phone

    Main:

    +011-39-0444-61-9000
    Hours

    Primary Care and Appointments:
    Mon, Tue, Wed & Fri 8:00 a.m. – 4:30 p.m.
    Thu 1:00 p.m. – 4:30 p.m.
    Sat – 9:00 a.m. – 1:00 p.m.
    Sun- closed
    Holidays – closed
    After hours emergencies –
    go directly to Vicenza San Bortolo Hospital ER (Downtown Vicenza)
    and/or call Patient Liaison Translators
    (24/7) at (DSN) 314-634-8384 or (Comm) 0444-75-3300 or 0444-71-7384